Privacy Policy
Last updated: 29.07.2024
Elephant’s Heart LTD (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.elephantsheart.co.uk, engage with our services, or communicate with us.
- Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
Professional Information: Job title, company name, and other business-related details. Financial Information: Payment details for services rendered.
Technical Data: IP address, browser type, and information about your use of our website. 2. How We Use Your Information
We use the information we collect in the following ways:
To provide and maintain our services.
To manage our relationship with you, including billing and payments.
To communicate with you about updates, promotions, and news related to our services. To improve our website and services through analysis and feedback.
To comply with legal obligations.
- Sharing Your Information
We do not sell, trade, or otherwise transfer your personal data to outside parties except as necessary:
With Service Providers: We may share your data with third-party service providers who assist us in operating our business and providing our services (ConvertKit LLC., SARRA WEB LTD).
Legal Requirements: We may disclose your information where required to comply with legal obligations or to protect our rights.
- Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
- Your Data Protection Rights
As a resident of the UK, you have the following rights:
Right to Access: You have the right to request copies of your personal data. Right to Rectification: You have the right to request the correction of inaccurate information.
Right to Erasure: You have the right to request the deletion of your personal data. Right to Restrict Processing: You can request the restriction of processing your personal data.
Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data in certain circumstances.
To exercise these rights, please contact us at paulina@elephantsheart.co.uk. 6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
- Changes to This Privacy Policy
We may update our Privacy Policy. We will notify you of any changes by posting the new Privacy Policy on this page.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Elephant’s Heart
141/7 Newhaven Road, EH6 4NP Edinburgh
paulina@elephantsheart.co.uk
Phone: (+44) 77 22 165 782